WalkInto Inc. (“WalkInto”, “us”, “we”, and/or “our”) operates walkinto.in website and platform (“Service”).
You can register and log into WalkInto using Google single sign-in services. This service will authenticates your identity, and provide us with your name, email address and your Google Profile image. We also capture your location information as part of registration with WalkInto. We use your name and email to communicate with you.
You may provide your website, as well your social profiles for facebook, twitter, G+, these appear on your public WalkInto portfolio page along with your name and location that was captured during the registration.
You may provide your address as well your TAX/VAT number that gets displayed on the customer invoice you generate in WalkInto for your customers.
When you submit an inquiry via the Services, we may ask for your first and last name, email address and certain other information from time to time. We request this information for identification purposes, and to communicate with you regarding your inquiry. If you provide your phone number, we may use that information to call/message you directly to relating to our product and services. All the information you share in the inquiry is stored in our internal systems to aid relevant communication with you as well for future reference.
You could upload images, audio, video or other rich media to WalkInto servers so that you could use those in your tours. If this uploaded data contains any personal information, you have the sole responsibility of sharing this content and any consequences arising out of it. If you do not wish to publicly display personal information depicted in the content you upload, you should refrain from capturing such personal information in your uploaded content.
We capture your IP address during the registration process and log it in our system to keep a track of registrations requests received as well to help identify you and to gather broad location and demographic information.
We ask for and may collect personal information from you when you submit web forms or participation in surveys, contests, promotions, sweepstakes, requesting customer support, or otherwise communicating with us.
As is true with most websites and services delivered over the Internet, we gather certain information and store it in log files when you interact with our Service. This information includes URLs of referring/exit pages, browser, operating system, date/time stamp, information you search for, locale and language preferences. Occasionally, we connect personal information to information gathered in our log files as necessary to improve our Service. In such a case, we would treat the combined information in accordance with this Policy.
These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.
We use Google Analytics to capture the user interaction with WalkInto tours. The data is stored on Google Servers, and it allows us to capture the tour usage and user interaction. Please see Google Privacy for further details on this https://policies.google.com/privacy
Please be aware that advertisers and other third parties may use their own cookies tags when you click on an advertisement or link on our website or when you embed content on your tours from other website or service providers. These third parties are responsible for setting out their own cookie and privacy policies.
From time to time, we may contact you with information about our products and services. Most marketing messages we send will be by email. For some marketing messages, we may use personal information we collect about you to help us determine the most relevant marketing information to share with you. If you do not want to receive marketing messages from us, you will be able to tell us by by clicking on the unsubscribe link at the bottom of our marketing emails or logging into your account on our website and changing your preferences.
WalkInto will not share, rent, sell or otherwise disclose any of the personal information that we collect about you, except when we have your permission or in any of the following situations.
We share information, including personal information, with our third-party service providers that we use to provide hosting for and maintenance of our Service, application development, backup, storage, payment processing, analytics and other services for us. These third-party service providers may have access to or process your personal information for the purpose of providing these services for us. We do not permit our third-party service providers to use the personal information that we share with them for their marketing purposes or for any other purpose than in connection with the services they provide to us.
In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may disclose personal information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We may also share such information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Service Agreement, or as otherwise required by law. We may disclose information about you as part of a bankruptcy, corporate reorganization, merger, acquisition or other sale or transfer of WalkInto’s assets or business.
The security of your information is important to us. When you enter personal information as part of our Service, we encrypt the transmission of that information using secure socket layer technology (SSL).
Our servers are located in EU. We use commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information, once we receive it. For example, we continuously and regularly back up your data to help prevent data loss and aid in data recovery. No method of electronic transmission of storage is 100% secure, however, and we cannot ensure or warrant the absolute security of any information you transmit or store in the Service.
You have a right to be informed of Personal Information processed by WalkInto, a right to rectification/correction, erasure, and restriction of processing. You also have the right to receive from WalkInto a structured, common and machine-readable format of Personal Information you provided to us. We can only identify you via your email address and we can only adhere to your request and provide information if we have Personal Information about you through you have made contact with us directly and/or you using our Service. An individual who seeks access to, or who seeks to correct or, amend inaccuracies in, or delete personal information stored or processed by us on behalf of our users or customers should direct his/her query to the user/customer (the data controller). Upon receipt of a request from one of our users or customers for us to remove the data, we will respond to their request within thirty (30) days. We will retain personal information that we store and process on behalf of our users or customers for as long as needed to provide the Services to our users or customers. We will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Where you have provided consent, you may withdraw it at any time, without affecting the lawfulness of the processing that was carried out prior to withdrawing it.
Whenever you withdraw consent, you acknowledge and accept that this may have a negative influence on the quality of our Service.
You further agree that WalkInto shall not be held liable with respect to any loss and/or damage to your Personal Information if you choose to withdraw consent.
Where Personal Information is processed for the above purposes on the basis of WalkInto’s legitimate interests, under the GDPR, you may object to such processing at any time.
If you are located in EU, you also have the right to lodge a complaint to your local data protection authority. Further information about how to contact your local data protection authority is available athttp://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm
If you are an individual from the European Economic Area (EEA), our legal basis for collecting and using the personal information will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where: (a) we have your consent to do so, (b) where we need the personal information to perform a contract with you (e.g. to deliver our Service you have requested), or (c) where the processing is in our or a third party’s legitimate interests (and not overridden by your data protection interests or fundamental rights and freedoms). In some cases, we may also have a legal obligation to collect personal information from you, or may otherwise need the personal information to protect your vital interests or those of another person.
Where we rely on your consent to process the personal information, you have the right to withdraw or decline your consent at any time. Please note that this does not affect the lawfulness of the processing based on consent before its withdrawal.
If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). Similarly, if we collect and use your personal information in reliance on our (or a third party’s) legitimate interests which are not already described in this Notice, we will make clear to you at the relevant time what those legitimate interests are.
You can correct most of your information yourself in your WalkInto profile. For the information you are unable to correct in your profile, you may do so by contacting WalkInto at the email or mailing address mentioned in the Contact Us section below. We will use commercially reasonable efforts to correct or update our records. For our records, we may retain original and updated information for reasons such as technical constraints, dispute resolution, troubleshooting, and agreement enforcement.